{"id":749,"date":"2021-02-24T10:26:05","date_gmt":"2021-02-24T08:26:05","guid":{"rendered":"https:\/\/crawford.wowi5.co.za\/?page_id=749"},"modified":"2026-05-26T11:58:49","modified_gmt":"2026-05-26T09:58:49","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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RETURNS & EXCHANGE POLICY<\/u><\/strong><\/p>

Our philosophy with regards to returns and exchanges is to be as customer-centric as possible \u2013 in other words, if you as a customer feel you have a problem with a garment or product, we will, within generous reason, do our best to address your problem.<\/p>

Please engage with us on returns for faulty products \u2013 again, our philosophy is to be as customer-centric \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0as possible.<\/p>

Naturally\u00a0this customer-centric approach is open to interpretation. Therefore, in times of disagreement, the following will be used as a guideline:<\/p>

For returns for credit, if 30 or more days have gone by since your purchase, unfortunately it may not be possible to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, that is in a fully \u201csale-able\u201d condition. It should also be in\u00a0the original packaging.<\/p>

Most exchanges are related to incorrect sizing, and we encourage you (provided the goods are still in a fully sale-able condition, and you having the invoice)\u00a0to do sizing exchanges.<\/p>

To complete your return, we normally\u00a0require\u00a0a receipt or proof of purchase<\/em>.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

RETURNS & EXCHANGE POLICY Our philosophy with regards to returns and exchanges is to be as customer-centric as possible \u2013 in other words, if you as a customer feel you have a problem with a garment or product, we will, within generous reason, do our best to address your problem. Please engage with us on […]\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-749","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/pages\/749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/comments?post=749"}],"version-history":[{"count":50,"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/pages\/749\/revisions"}],"predecessor-version":[{"id":6554,"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/pages\/749\/revisions\/6554"}],"wp:attachment":[{"href":"https:\/\/pinnacle.mcandb.co.za\/ridgeview\/wp-json\/wp\/v2\/media?parent=749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}